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      Create iQ Social Tags

      Use tags for easy classification (importance, type, etc.) and color-code them for quick visual detection

      Table of contents

      1. Create Tags
      2. Auto-tagging
      3. Rules

      Create Tags

      Go to iQ Social > Login using your iQ Social credentials > Listen > Tags

      Tags can be used to label mentions. 

      1. How you sort and tag your mentions is up to you, but you can create your tag or tagging groups by clicking on the + button on the right-hand side of the page. 
      2. Name your tag, select the associated color, select or create a group tag, and click Save.

        Media tags 1
      3. To find your tags on a mention, go to one of your monitors. The tags applied to the mention will be displayed. You can also remove or add more tags here.
      4. Once a tag is added, you can go through the tagged mentions by viewing them in the monitor's feed. Or Create a Segment to only show mentions with that tag.
      5. You can add tags to multiple mentions by bulk-selecting your mentions and assigning a tag for all of them. 

      Media tags 3

      Auto-tagging

      Monitors can do the heavy lifting for you by automatically tagging/sorting your mentions as they are pulled in. 

      1. Once your tags are created, you can then create the rules by which the platform will automatically tag your mentions. 
      2. Click on the + Create Rule button on the left-hand side of the page, name your tag, and select whether you want the tag applied to all monitors or just a specific one. 
      3. Next, create the rules that will control how the system tags your mentions. After your rules are created, select the associated tags and save your preferences. For more information about the different types of rules available, please refer to this section.

        Media tags 2

      💡 When setting up a new auto-tag rule, you have the same functionality as when creating monitor rules. You can begin with a simple rule group that combines each selected rule using the AND operator. For more complex and versatile rule sets, you can create multiple rule groups that combine with other rule groups using the OR operator. This allows you to customize your tagging rules to pull in, or filter out, mentions matching the exact results you’re looking for.

      Rules

      • Mention text: here you may select if the mention Contains or Does not contain specific words or phrases.
      • Is comment: here you will see = to True or False, which indicates whether mentions have comments or not.
      • Is Retweet: here you will see = to True or False, which indicates whether mentions have retweets or not.
      • Is Verified: here you will see = to True or False, which indicates whether mentions are from verified accounts.
      • Network: here you will see if the network is = or !=, which indicates whether mentions are from the network selected or not.
      • Hashtags: here you will see if the hashtag is = or !=, which indicates whether mentions have the hashtags selected or not.
      • Tags: here you will see if the tags are = or !=, which indicates whether mentions have the tags selected or not.
      • URLs in Mention Text: here you may select if the mention Contains or Does not contain specific URLs in the mention’s text.
      • Country: here you will see if the country is = or !=, which indicates whether mentions come from the country selected or not.
      • Region: here you can select the region from a country.
      • Metropolitan area: here you can select a metropolitan area from the US.
      • Language: here you will see if the language is = or !=, which indicates whether mentions are in the language selected or not.
      • Author’s username: here you will see if the username is = or !=, which indicates whether the author’s username matches a given name or not (e.g.: @name).
      • Author Display Name: here you will see if the name is = or !=, which indicates whether the author’s display name matches a given name or not.
      • Author’s influencers score: here you will be able to choose how high or low the author’s influence is in the mentions.
      • Author’s reach: here you can choose how high or low the author’s reach is.
      • Author’s number of followers: here you will be able to choose how high or low the author’s number of followers is in the mentions.
      • Author Gender: here you will see if the gender is = or !=, which indicates whether the author’s gender is the gender selected or not.
      • Author female score: here you will be able to choose how high or low the author female score is for the mentions.
      • Author male score: here you will be able to choose how high or low the author male score is for the mentions.
      • Author Bio: here you may select if the mention Contains or Does not contain specific words or phrases on the author’s bio in the mentions.
      • Mentioned username (Twitter): here you will see if the username is = or !=, which indicates whether the username you put in the box is mentioned or not.
      • Sentiment Category: here you will be able to choose whether the sentiment is positive, negative, or neutral.
      • Tense: here you will see if the tense is = or !=, which indicates whether mentions are written in the past, present, or future tenses (or not).
      • Sentiment score: here you will be able to choose how high or low the sentiment score is for the mentions.
      • Subjectivity score: here you will be able to choose how high or low the subjectivity score is for the mentions.
      • Vulgarity score: here you will be able to choose how high or low the vulgarity score is for the mentions.
      • Joy/Trust/Fear/Surprise/Sadness/Disgust/Anger/Anticipation score: here you will be able to choose how high or low the type of sentiment score is for the mentions.
      • Contains media: here you will see = to True, which indicates the mentions contain multimedia files.